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We must establish from this point onward that Outlook or Outlook Express with it's notorious MAPI (messaging application programming interface) is here to stay. For the foreseeable future the desktop mail application will be some form of Outlook. Outlook is certainly the connection of choice for CRM applications such as ACT and Goldmine because they know all to well that Outlook is established as a foundation in small business software. Business - List of business/finance/loan/mortgage resources Computers - List of computer hardware/software/peripheral resources Internet - List of webhosting/webdesign/internet marketing resources Software - List of software resources Web Design - List of web design/development resources Web Hosting - List of web hosting resources Web Promotion - List of search engine optimization/internet marketing resources Web Resources - List of other web resources Recreation - List of travel/hotel/cruise resources Casino - List of online gambling/poker/blackjack/roulette resources Health - List of online pharmacy/hospital/health resources Shopping - List of online shopping/gift resources Miscellaneous - List of all other resources not stated above Contacts are just one folder and record type in the Outlook database. The Outlook database file also contains calendar records which are tough to keep up with as well. Everyone who has owned a PDA in the last 10 years has become familiar with the synchronization process. So it should be no surprise that the task of keeping all the contact lists and calendars the same involves synchronization of one sort or another.
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